Reservations

Schedule a Trip | Personal Care Attendants (PCAs)
Companions | Help Us Help You

Sun Van makes getting around the Tucson area simple for those eligible to ride.

How to Schedule a Trip

Reservations are accepted by phone one to seven days in advance.

(520) 798-1000,
TDD (520) 884-5100

Reservations Department Hours:
7 a.m. to 4 p.m. every day

Please provide the Sun Van reservationist with the following information:

  • Your name as it is on your ADA eligibility letter.
  • Date you wish to travel.
  • Address of your pick-up and destination locations. Be specific, including suite and/or building numbers, doctor's name, etc.
  • Desired arrival time.
  • Return time to your place of origin or, arrival time at your next destination.
  • Reserve a seat for a Personal Care Attendant (PCA), child or guest traveling with you.

How to Schedule a Ride - video

Personal Care Attendants (PCAs)

Personal Care Attendants (PCAs) are able to travel only if "PCA" appears on the front of your SunGO ID & Card issued by the City of Tucson. PCAs ride Sun Van at no charge, but must have the same origin and destination.

Companions

Companions, such as a friend or family member with the same ride origin and destination, are allowed to ride with you. However, a reservation must be made for your companion to ensure space is available, and they pay the same fare as regular Sun Van passengers.

Companions must have the same origin and destination. Children five and under ride free.

More information on fares.

Help us help you

If your travel schedule is flexible, please work with Sun Van’s staff to select a time when fewer people travel, or find destinations that are more convenient. Since Sun Van is a shared-ride service, the more flexible you can be on your pick up time, the better we can meet your needs and the needs of others.